💚 Responsible Gaming

Haybagi Responsible Gaming — The Complete Guide to Safe Play

Gaming is for fun — not stress or harm. Haybagi believes every player should know their limits and play with awareness and responsibility. On this page, you'll find all the information, tools, and support you need for safe gaming.

Player Protection
18+ Verification
Set Limits
Self-Exclusion
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Responsible Gaming Checklist
Set Your Budget First
Don't chase your losses
Take Regular Breaks
Family Comes First
Get Help If You Need It

Responsible Gaming Why does it matter?

Online gaming is entertainment — that's the most important thing to keep in mind. But it's not always easy to notice when casual fun starts turning into a habit or an addiction.

Haybagi wants every experience you have with us to be safe and enjoyable. That's why responsible gaming has been a core part of our principles from day one.

Problem gambling can happen to anyone — it's not a sign of weakness. Recognizing the problem early and seeking help is the courageous thing to do.

Please Note: Gaming should never be seen as a source of income. It's entertainment — a win is a bonus, and a loss won't put food on the table.

Healthy vs. Risky Gaming
Healthy
  • Play Within Your Budget
  • Treat It as Entertainment
  • Accepting Losses
  • Sticking to Your Schedule
  • Making Time for Family
At-risk
  • Chasing losses
  • Treating it as a source of income
  • Gaming in Secret
  • Neglecting sleep and meals to play
  • Playing on borrowed money

Haybagi's Safety Tools

We're putting complete self-control tools right in your hands

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, you won't be able to deposit beyond that amount — keeping your budget protected.

Set a Time Limit

Set a daily time limit for gaming in advance. Once the limit is reached, your session will end automatically — helping reduce the risk of excessive play.

Cooling-Off Period

Take a short break of 24 hours to 30 days whenever you need one. During this period, logging into your account or playing any games will not be possible.

Self-Exclusion

If you need an extended break, you can permanently close your account for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

Promotions Off

Option to turn off bonus offers and promotional emails — helping you avoid temptation and build healthier gaming habits.

Loss Limit

Your session automatically stops once you've lost a set amount. The most effective way to keep financial losses in check.

Gaming problems' Recognize the Signs

Watch out if you notice these signs in yourself or someone close to you

1
Chasing Losses to Win Back Money

"This time I'll win it back" — chasing losses with this mindset is one of the most common signs of problem gambling.

2
Hiding Your Gaming from Family or Friends

If you start lying or hiding the extent of your gaming, that's a sign it has moved beyond normal entertainment.

3
Skipping work, studies, or sleep to play

Prioritizing gaming over important daily responsibilities is a clear warning sign.

4
Feeling restless or irritable when you can't play

Feeling irritable, anxious, or uneasy when you can't play is a sign of psychological dependency.

5
Borrowing money or dipping into savings to fund gaming

Using your family's emergency funds, savings, or borrowed money to keep gaming puts you at serious financial and emotional risk.

6
Repeatedly Failing to Cut Back or Stop

If you know you should stop but can't — professional help is essential at that point.

Yourself Assess

Ask yourself the following questions honestly. If you answer "yes" to most of them, consider reaching out for help.

Q Do you spend more time or money on gaming than you planned?
Q After a loss, do you find yourself thinking "I'll win it back this time" and playing again?
Q Have you argued with family or friends over your gaming?
Q Is gaming affecting your work or studies?
Q Have you borrowed money to fund your gaming?

If more than 2 questions were answered "Yes", please contact our support team — we are here to help.

How to Set Set

Setting limits on Haybagi is quick and easy. Just follow the steps below:

1
Go to Account Settings

After logging in, click the profile icon and go to the "Responsible Gaming" option.

2
Choose a Limit Type

Deposit limit, time limit, loss limit — choose whichever works for you.

3
Set Amount & Duration

Choose daily, weekly, or monthly, and enter the amount in BDT or the number of hours.

4
Confirm

Limits take effect immediately after confirmation. To increase a limit, a 24-hour waiting period applies.

Self-Exclusion (Self-Exclusion) About

When a temporary break is not enough, self-exclusion is the right step

Self-exclusion is a powerful tool that lets you make the personal decision to stop playing on Haybagi for a set period of time. It is not a sign of weakness — it is a brave step toward taking care of yourself.

Once self-exclusion is activated:

  • You will not be able to log in to your account.
  • Any attempt to open a new account will be blocked.
  • All promotional emails and notifications will be turned off.
  • Your account cannot be reactivated before the exclusion period ends.
  • Any remaining balance can be withdrawn once the period ends.

Think carefully before activating self-exclusion — once it is active, it cannot be reversed until the period ends.

Self-Exclusion Duration Options
6 Months Short-Term
1 Year Medium-Term
3 Years Long-term
5 Years Maximum

To activate self-exclusion, contact our support team at: [email protected]

Minors Protection

Haybagi is strictly prohibited for anyone under 18. We believe keeping children and teenagers away from online gaming is our social responsibility.

If you have children or teenagers at home, take the following steps on their devices:

  • Use parental control software on your devices.
  • Never share your Haybagi password with anyone.
  • Keep gaming apps and websites out of your child's reach.
  • Have an open conversation with your child about online gaming.

If you suspect that a minor is using Haybagi, please notify us immediately at [email protected].

Help & Support

Don't face a gaming problem alone. Haybagi support and professional help are always available:

Haybagi Support
24/7 live chat and email support. We can help you set gaming limits and activate self-exclusion.
Professional Counselor
Speak with a mental health professional. Specialist support for gaming addiction is available.
Family & Friends
Open up to someone you trust. Support from a loved one is often the most effective help you can get.

General FAQ

Limits Decrease takes effect immediately. However, increasing a limit Increase requires a 24-hour waiting period before taking effect — this delay is intentional, so you can't raise your limit on impulse.

Your balance will be safely held during the self-exclusion period. Once it ends, you can return to your account and withdraw your balance.

Cooling-Off Period is a temporary break — from 24 hours to 30 days. During this time, you will not be able to log into your account. Self-Exclusion Long-term — from 6 months up to 5 years, and cannot be cancelled before the period ends.

Yes, Haybagi actively supports responsible gaming. Our 24/7 support team can help you set limits, activate self-exclusion, and refer you to professional assistance.

In Account Settings, go to "Communication Preferences" to turn off promotional emails and notifications. You can also contact our support team and they'll take care of it for you.
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Play Responsibly — Keep the Fun Going

Fun and safety go hand in hand at Haybagi. Join today — set your limits, play smart, play responsibly.

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